Falkirk Stadium, FK2 9EE, with work across community settings in the Falkirk area
Salary: £32,500 per year Pension: 4% employer contribution Hours: 35 hours per week, worked flexibly to meet service needs, including some evening and weekend work Contract: Fixed term until 31 March 2028, with possibility of continuation subject to funding Reports to: Chief Executive Officer
About the Organisation
Falkirk Football Community Foundation is a registered charity serving Falkirk supporters and the wider community. Its work covers mental health and wellbeing, physical health and wellbeing, education and employability, and football activity.
About the Role
Following the Foundation's successful application to the Whole Family Support Third Sector Delivery Fund, it is recruiting a Project Lead to establish and manage Centre Circle in Falkirk. Delivered through a partnership of five football community charities, the programme aims to reduce the pressures of poverty and improve family wellbeing. Local delivery will connect families with practical, financial and wellbeing support through Foundation venues and outreach.
The postholder will lead delivery of Centre Circle in Falkirk, helping establish a service that families can trust and access easily. This includes turning agreed programme commitments into a clear delivery plan, line managing the Family Support Coaches, and coordinating support with local services and the wider Centre Circle partnership. The main responsibility is leading the local service and supporting the team, with direct involvement in family support where needed — overseeing caseloads, safe practice, outcomes and project resources, and keeping families' priorities central to decisions.
This is a family support leadership role; football coaching experience is not required.
What success looks like: Families receive help earlier, make progress towards their own goals and feel listened to. Coaches receive regular supervision and support to manage their workloads. Referrals lead to coordinated help, and delivery meets agreed commitments. Accurate records, family feedback and timely reporting show what is working and inform improvements.
What You'll Do
Leading delivery
Develop and maintain the Falkirk Foundation delivery plan, translating agreed funding commitments into clear activities, responsibilities, timescales and outcomes
Establish clear referral, assessment, support planning and review arrangements, including agreed consent, onward referral and planned endings to support
Oversee different levels of support according to family need, ensuring timely reviews and a coordinated response when circumstances or risks change
Work with local partners to reach families who may not approach formal services; involve parents, carers and children in shaping and reviewing support
Managing and supporting the team
Line manage the Family Support Coaches, providing regular supervision, case discussion, clear objectives and support for professional development
Allocate and review caseloads according to complexity, risk and support intensity; address workload pressures and escalate capacity concerns to the CEO
Provide case guidance, joint visits and direct family support where needed, balancing this with leadership responsibilities and recognising when specialist help is required
Contribute to recruitment and induction, address performance concerns through Foundation procedures and promote staff wellbeing
Safeguarding and quality of support
Oversee safeguarding practice within the project; ensure concerns are recorded and escalated promptly through Foundation procedures and statutory routes, working with the designated safeguarding lead
Oversee safe working arrangements, including outreach, lone working, risk assessment, confidentiality and appropriate information sharing
Review the quality of case records, support plans and referrals; ensure staff use approved systems and follow data protection requirements
Respond to feedback and complaints within your authority, escalate concerns appropriately and use learning to improve delivery
Partnerships and accountability
Build relationships with schools, social work, health services, advice providers and community organisations; agree referral routes and follow-up arrangements
Represent Falkirk delivery in Centre Circle partnership meetings, share learning and coordinate agreed reporting with the consortium lead
Monitor reach, engagement and progress against family goals and agreed programme outcomes; provide accurate, timely reports to the CEO and consortium lead to meet funding requirements
Monitor the agreed project budget and expenditure with finance colleagues, maintain supporting records and flag variances or funding risks
Maintain oversight of delivery risks, unmet needs and gaps in provision; escalate issues to the CEO and recommend changes within agreed funding commitments
Support and development Regular supervision and support from the CEO, relevant training, and ongoing professional development, working within Foundation policies.
What They're Looking For
Essential
Experience of family support or related casework with people facing poverty, disadvantage or complex circumstances
Experience of supervising or guiding staff, including case discussion, constructive feedback and support for good practice
Experience of coordinating a project or service, setting priorities and monitoring delivery against objectives
Experience of assessing need and risk, reviewing support plans and managing or overseeing caseloads
Understanding of safeguarding children and protected adults, with experience of escalating concerns
Experience of working with statutory or voluntary partners to coordinate referrals and support
Experience of case recording, outcome monitoring and reporting, and understanding of confidentiality and information sharing
Understanding of whole-family, strengths-based support and barriers to accessing services
Ability to monitor expenditure and work within an agreed budget and delegated authority
Ability to build trust, listen without judgement and keep families' priorities central to decisions
Supportive leadership and sound judgement, including the confidence to address concerns and know when to escalate
Strong organisation and communication skills, with the ability to prioritise and follow through on actions
Commitment to equality, inclusion, safeguarding and reflective practice, recognising when specialist advice is needed
Desirable
A qualification in family support, social care, community work, youth work, education, leadership or a related field
Experience of establishing a service, managing grant funding or contributing to funding reports and applications
Knowledge of Falkirk services, welfare support or whole family support policy in Scotland
Experience of involving families in service design and using case management or outcome measurement systems
Practical Details
Full UK driving licence and access to a vehicle required
Any offer subject to two satisfactory references and satisfactory completion of the appropriate PVG scheme membership and disclosure checks
Successful applicant must complete relevant safeguarding and organisational training
Falkirk Foundation is committed to equality of opportunity and welcomes applications from all backgrounds; reasonable adjustment requests will be considered during recruitment
How to Apply
Email your CV and a covering letter giving examples of how you meet the essential criteria to recruitment@falkirkfoundation.org. Please also highlight any desirable criteria you meet. Use this address for questions or adjustment requests.
Apply for this role →
Salary: £32,500 per year Pension: 4% employer contribution Hours: 35 hours per week, worked flexibly to meet service needs, including some evening and weekend work Contract: Fixed term until 31 March 2028, with possibility of continuation subject to funding Reports to: Chief Executive Officer
About the Organisation
Falkirk Football Community Foundation is a registered charity serving Falkirk supporters and the wider community. Its work covers mental health and wellbeing, physical health and wellbeing, education and employability, and football activity.
About the Role
Following the Foundation's successful application to the Whole Family Support Third Sector Delivery Fund, it is recruiting a Project Lead to establish and manage Centre Circle in Falkirk. Delivered through a partnership of five football community charities, the programme aims to reduce the pressures of poverty and improve family wellbeing. Local delivery will connect families with practical, financial and wellbeing support through Foundation venues and outreach.
The postholder will lead delivery of Centre Circle in Falkirk, helping establish a service that families can trust and access easily. This includes turning agreed programme commitments into a clear delivery plan, line managing the Family Support Coaches, and coordinating support with local services and the wider Centre Circle partnership. The main responsibility is leading the local service and supporting the team, with direct involvement in family support where needed — overseeing caseloads, safe practice, outcomes and project resources, and keeping families' priorities central to decisions.
This is a family support leadership role; football coaching experience is not required.
What success looks like: Families receive help earlier, make progress towards their own goals and feel listened to. Coaches receive regular supervision and support to manage their workloads. Referrals lead to coordinated help, and delivery meets agreed commitments. Accurate records, family feedback and timely reporting show what is working and inform improvements.
What You'll Do
Leading delivery
Develop and maintain the Falkirk Foundation delivery plan, translating agreed funding commitments into clear activities, responsibilities, timescales and outcomes
Establish clear referral, assessment, support planning and review arrangements, including agreed consent, onward referral and planned endings to support
Oversee different levels of support according to family need, ensuring timely reviews and a coordinated response when circumstances or risks change
Work with local partners to reach families who may not approach formal services; involve parents, carers and children in shaping and reviewing support
Managing and supporting the team
Line manage the Family Support Coaches, providing regular supervision, case discussion, clear objectives and support for professional development
Allocate and review caseloads according to complexity, risk and support intensity; address workload pressures and escalate capacity concerns to the CEO
Provide case guidance, joint visits and direct family support where needed, balancing this with leadership responsibilities and recognising when specialist help is required
Contribute to recruitment and induction, address performance concerns through Foundation procedures and promote staff wellbeing
Safeguarding and quality of support
Oversee safeguarding practice within the project; ensure concerns are recorded and escalated promptly through Foundation procedures and statutory routes, working with the designated safeguarding lead
Oversee safe working arrangements, including outreach, lone working, risk assessment, confidentiality and appropriate information sharing
Review the quality of case records, support plans and referrals; ensure staff use approved systems and follow data protection requirements
Respond to feedback and complaints within your authority, escalate concerns appropriately and use learning to improve delivery
Partnerships and accountability
Build relationships with schools, social work, health services, advice providers and community organisations; agree referral routes and follow-up arrangements
Represent Falkirk delivery in Centre Circle partnership meetings, share learning and coordinate agreed reporting with the consortium lead
Monitor reach, engagement and progress against family goals and agreed programme outcomes; provide accurate, timely reports to the CEO and consortium lead to meet funding requirements
Monitor the agreed project budget and expenditure with finance colleagues, maintain supporting records and flag variances or funding risks
Maintain oversight of delivery risks, unmet needs and gaps in provision; escalate issues to the CEO and recommend changes within agreed funding commitments
Support and development Regular supervision and support from the CEO, relevant training, and ongoing professional development, working within Foundation policies.
What They're Looking For
Essential
Experience of family support or related casework with people facing poverty, disadvantage or complex circumstances
Experience of supervising or guiding staff, including case discussion, constructive feedback and support for good practice
Experience of coordinating a project or service, setting priorities and monitoring delivery against objectives
Experience of assessing need and risk, reviewing support plans and managing or overseeing caseloads
Understanding of safeguarding children and protected adults, with experience of escalating concerns
Experience of working with statutory or voluntary partners to coordinate referrals and support
Experience of case recording, outcome monitoring and reporting, and understanding of confidentiality and information sharing
Understanding of whole-family, strengths-based support and barriers to accessing services
Ability to monitor expenditure and work within an agreed budget and delegated authority
Ability to build trust, listen without judgement and keep families' priorities central to decisions
Supportive leadership and sound judgement, including the confidence to address concerns and know when to escalate
Strong organisation and communication skills, with the ability to prioritise and follow through on actions
Commitment to equality, inclusion, safeguarding and reflective practice, recognising when specialist advice is needed
Desirable
A qualification in family support, social care, community work, youth work, education, leadership or a related field
Experience of establishing a service, managing grant funding or contributing to funding reports and applications
Knowledge of Falkirk services, welfare support or whole family support policy in Scotland
Experience of involving families in service design and using case management or outcome measurement systems
Practical Details
Full UK driving licence and access to a vehicle required
Any offer subject to two satisfactory references and satisfactory completion of the appropriate PVG scheme membership and disclosure checks
Successful applicant must complete relevant safeguarding and organisational training
Falkirk Foundation is committed to equality of opportunity and welcomes applications from all backgrounds; reasonable adjustment requests will be considered during recruitment
How to Apply
Email your CV and a covering letter giving examples of how you meet the essential criteria to recruitment@falkirkfoundation.org. Please also highlight any desirable criteria you meet. Use this address for questions or adjustment requests.